Here to help.
Get from the question to the next step.
How do I get started?
Create your account, verify your email and enter an invitation code from your carrier. If you run your own authority, choose “Set up a new carrier” and enter your USDOT number and carrier details.
How do I invite my team?
Open Fleet, choose Invite and select Driver or Dispatcher. Share the generated single-use code. Codes expire after seven days.
What happens at pickup and delivery?
Open the load and inspect every vehicle. Capture and grade all six zones, add notes for defects, then submit the inspection. Collect the driver and shipper or receiver signatures to complete the stop.
Where do I find the bill of lading?
The BOL is issued after delivery inspections and signatures are saved. Open the load’s BOL and copy a secure share link. The recipient can open the PDF without an account.
Can I use FleetHaul as an ELD?
No. FleetHaul’s duty log is a driver aid. Continue using the ELD and records required for your operation.
How do I reset my password?
Choose “Forgot password?” on the sign-in screen. Enter the email you use for FleetHaul and follow the reset link.
How do roadside quotes work?
Send a request with your actual location, equipment details and budget. Your operations team records vendor quotes as they receive them. Over-budget quotes need a carrier manager’s approval. No vendor is booked until a quote is accepted.
Need a hand?
Email fleethaul@owo.tech or send the team a message. For deletion requests, see account deletion.